Chitai Silver Open Cuff

• Wear with Ease
  Made for everyday elegance, with a finish that stands up to daily wear.
• Last On, First Off
  For a flawless finish, adorn after makeup, perfume, or styling.
• Store with Care
  Keep in a cool, dry place, preferably in an airtight pouch, to preserve its brilliance.
• Gentle Aftercare
  Wipe softly with a clean, dry cloth after wear to maintain its natural lustre.
• Occasional Renewal
  A soft cloth is all it needs to refresh its shine.

Across cultures, silver has long been associated with balance and calm. It is believed to help ease the mind, support harmony, and enhance everyday well-being.

Soul by Sisters is committed to deliver your order with good quality packaging within the given time frame. We ship throughout the week, except Sundays & Public Holidays, through reputed courier agencies only.

Domestic Orders

• Shipping Charges
  Free Shipping on orders over ₹3,000. Flat ₹100 shipping charge below ₹3,000.
• Cash on Delivery
  COD available at no extra charge.
• Dispatch & Delivery
  Orders dispatch within 2 working days. Delivery typically takes 3–5 working days, depending on your location.
• Returns & Exchanges
  Accepted within 5 days of delivery. Items must be unused and in original packaging.

International Orders

• Shipping Charges
  Flat ₹2,500 shipping charge on all international orders. COD is not available.
• Dispatch & Delivery
  Orders dispatch within 2 working days. Delivery typically takes 7–14 business days, depending on destination and customs processing.
• Returns & Exchanges
  No returns or exchanges on international orders. For additional photographs or videos before ordering, feel free to contact us.

Damaged or Tampered Package?

• Refuse Delivery
  If your package appears damaged or tampered with, refuse delivery and return it to the courier.
• Contact Us
  Email us at sistersincexports@gmail.com with your Order ID. We will issue a credit note or send a replacement as per your preference.

Need Help?
Contact our support team at sistersincexports@gmail.com or WhatsApp us at 9810306848.

Exchange & Returns

At Soul by Sisters, we want you to be completely satisfied with your purchase. If you're not happy, we offer a hassle-free exchange or return process.

• How to Raise a Request
  Call or WhatsApp us on +91-9810306848 within 5 days of delivery to initiate a return or exchange.
• Refund Method
  For prepaid orders, refunds are made to the original payment method. For COD orders, refunds are processed via bank transfer to the account under the billing name.
• Refund Eligibility
  Only the cost of the product is eligible for refund. Fees & charges are non-refundable.
• Processing
  A replacement, refund, or store credit will be issued once the returned goods are received and verified by us.

Cancellation & Refunds

• Cancellation Window
  Orders can be cancelled within 6 hours of placement. Call us on +91-9810306848 or email at sistersincexports@gmail.com.
• Cancelled Before Dispatch
  If cancelled before dispatch, your amount will be refunded after deducting bank transaction charges.
• Cancelled After Dispatch
  If cancelled after dispatch, shipping charges for both Forward and RTO will be deducted from the refund. The remaining amount will be refunded to your original payment method once the product is received back by us.