Payment & Shipping Policy

Soul by Sisters is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

Domestic Orders

Shipping & Delivery:
  • Free Shipping on all orders 
  • Cash on Delivery (COD) at No Extra Charge
  • Orders dispatches within 2 working days
  • Delivery typically takes 3–5 working days, depending on your location

Returns & Exchanges:
  • Returns/Exchanges accepted within 5 days of delivery
  • Items must be unused and in original packaging

 

International Orders

Shipping & Delivery:
  • Flat ₹2,500 shipping charge on all international orders
  • Cash on Delivery (COD) is Not Available
  • Orders dispatches within 2 working days
  • Delivery typically takes 7–14 business days, depending on the destination and customs processing

Returns & Exchanges:
  • No returns or exchanges accepted on international orders
  • For any additional photographs or videos, feel free to contact us before placing your order


Please note, If your package is damaged or tampered with:

  • Refuse delivery and return it to the courier
  • Email us at sistersincexports@gmail.com with your Order ID
  • We will issue a credit note or send a replacement, as per your preference

 

Need Help?

Have questions about your order? Contact our support team at sistersincexports@gmail.com or WhatsApp on 9810306848.

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