Payment & Shipping Policy

 

Soul by Sisters is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. 

Domestic Orders 

Shipping Charges

  • ₹100 shipping for orders below ₹2,000
  • Free shipping on orders ₹2,000 and above
  • Cash on Delivery (COD): ₹100 extra

Delivery Time

  • Orders shipped within 1–3 business days
  • Delivery in 3–7 business days, depending on your location

Returns & Exchanges

  • Returns/exchanges accepted within 5 days of delivery
  • Items must be unused and in original packaging
  • No return/exchange on customized or sale items

International Orders

Shipping Charges

  • Flat ₹2,500 shipping charge on all international orders
  • COD not available

Delivery Time

  • Orders ship within 1–3 business days
  • Estimated delivery: 7–14 business days (may vary by location/customs)

Returns & Exchanges

  • No returns or exchanges accepted on international orders
  • For any additional photographs or videos, feel free to contact us before placing your order

Need Help?

Have questions about your order? Contact our support team at sistersincexports@gmail.com or WhatsApp on 9810306848.

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